1.We promise,any fefect can return to the seller to ask fro repair or replace within 1 year (depends on the different kinds lamp)

2.Please notify that this warranty commitment do not suit for following situation:

    Accident,misuse,abuse or alteration of the product.

    Wrapping cord around machine were break.

    Servicing by unauthorized person.

    Any damages from liquid.

    Using incorrect voltage.

    Any other condition except product itself.

3.Thank you for choosing our LED/UV Lamp.Please take a moment to read the operation manual carefully before using(the manual will send you with the product)

1. Q. How about the Samples’ Policy?

A:1.) For our first cooperation, stock sample is free and buyer pay shipping cost,which

     will be refund when made order later.

   2.) For old customer, we will not only send free samples but also new designs. 
   3.) Making samples very fast: on stock for our available designs,and 5 days for buyer’s

     design making.

2. Q. How about the Samples lead time?

A: Normally 3-7 days for normal styles.
    OEM sample development depends on designs.
    Samples quantity: 1 piece at most for normal request.

3. Q. May we customize the products in our requirement?

A: Yes ,You can customize if you want.Customize design you prefer Logo as you want.

4. Q. What’s the payment terms?

A: For small order, full payment before shipment; For bulk order, 30% deposit in advance

    and balance paid before shipment.Escrow is ok too.

5. Q. What’s the deliver time?

A: For order aim at stock items, the Product will be finished within 5 working days
    For bulk order generally 10-15 days, also depend on the specific order quantity.